Responsible Gaming – Play Safely at InfinityPlay Casino

Responsible Gaming at InfinityPlay Casino

At InfinityPlay Casino, we are committed to promoting responsible gaming and providing a safe and enjoyable environment for all our players. We believe that gambling should be a form of entertainment and should never be seen as a way to make money or solve financial problems. We encourage our players to gamble responsibly and to be aware of the potential risks associated with gambling.

Our Commitment to Responsible Gaming:

We have implemented various measures to help our players stay in control of their gambling:

• Age Verification: We strictly prohibit individuals under the legal gambling age (check local regulations, but typically 18 or 21) from using our services. We conduct age verification checks during registration and may request documentation to confirm your age.
• Self-Assessment: We encourage you to regularly assess your gambling habits. Are you spending more time or money than you intended? Are you neglecting other responsibilities? If so, it may be time to take a break or seek help.
• Setting Limits: We provide tools to help you manage your gambling activity:
  • Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
  • Wager Limits: Set limits on the amount you can bet within a specific time period.
  • Loss Limits: Set limits on the amount of money you can lose within a specific time period.
  • Session Time Limits: Set a limit on how long you can play in a single session.
  • Reality Checks: Receive regular reminders, or “reality checks,” that display how long you have been playing and your net win/loss during that session.
  You can set these limits within your account settings or by contacting our customer support team.
• Time-Out (Cooling-Off Period): Take a short break from gambling by activating a “time-out” or “cooling-off” period. You can choose a period ranging from 24 hours to several weeks. During this time, you will not be able to access your account or place any bets.
• Self-Exclusion: If you believe you have a gambling problem or need a longer break, you can self-exclude from your account. Self-exclusion periods typically range from six months to several years, or even permanently. During this time, you will not be able to access your account, and we will take reasonable steps to prevent you from opening new accounts. We will also remove you from our marketing mailing lists.

Recognizing the Signs of Problem Gambling:

It’s important to be aware of the signs of problem gambling. These may include:

• Spending more money or time on gambling than you can afford.
• Borrowing money or selling possessions to finance your gambling.
• Neglecting work, studies, or family responsibilities due to gambling.
• Feeling anxious, stressed, irritable, or depressed because of your gambling.
• Chasing losses (trying to win back money you’ve lost).
• Lying to family or friends about your gambling.
• Feeling guilty or ashamed about your gambling.
• Having arguments with loved ones about your gambling.
• Losing interest in other activities or hobbies.
• Thinking about gambling constantly.
• Feeling unable to control or stop your gambling.
• Experiencing financial difficulties due to gambling.

Getting Help:

If you or someone you know is struggling with problem gambling, please know that help is available. Here are some resources that offer support and advice:

• PAGCOR’s National Council on Problem Gambling
• Gamblers Anonymous Philippines
• Life Change Recovery Center

You may also refer to other international support groups such as:

• GamCare (UK)
• National Council on Problem Gambling (US)
• Gambling Therapy

Remember, seeking help is a sign of strength, not weakness. It’s never too late to take control of your gambling.

Contact Us:

If you have any questions or concerns about responsible gaming, or if you would like to set limits or self-exclude, please don’t hesitate to contact our customer support team. We are here to help.

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