Safe & Secure Gaming at InfinityPlay – Licensed & Protected

Your Security and Fair Play are Our Top Priorities at InfinityPlay Casino

At InfinityPlay Casino, we are committed to providing a safe, secure, and fair online gaming environment for all our players. We understand that trust is paramount, and we take extensive measures to protect your personal and financial information, ensure the integrity of our games, and promote responsible gaming.

Licensing and Regulation:

InfinityPlay Casino operates under a license from the Curacao Gaming Authority. [VERIFY: Insert License Number and link to verification on the Curacao eGaming website if available. If licensed by PAGCOR, state that *clearly and prominently*, and provide the license number and a link to PAGCOR’s verification page. If licensed by Curacao *and* claiming to be PAGCOR licensed, this requires *extremely* careful wording and legal review.] We adhere to strict regulatory standards regarding player protection, data security, and fair gaming practices.

We also advise our players to be aware of and comply with the local laws and regulations regarding online gambling in their jurisdiction, especially within the Philippines.

Data Protection and Privacy:

• 256-bit SSL Encryption: We use industry-standard 256-bit Secure Socket Layer (SSL) encryption technology to protect all data transmitted between your device and our servers. This includes your personal information, financial details, and transaction history. SSL encryption ensures that your data is scrambled and unreadable to any unauthorized parties.
• Data Protection Policy: We have a comprehensive Privacy Policy that outlines how we collect, use, store, and protect your personal information. We are committed to protecting your privacy and will never sell or rent your personal information to third parties without your consent.
• Secure Servers: Our servers are housed in secure data centers and are protected by advanced firewalls, intrusion detection systems, and other security measures to prevent unauthorized access.
• Account Verification (KYC): We conduct Know Your Customer (KYC) procedures to verify the identity of our players. This helps prevent fraud, money laundering, and underage gambling. You may be required to provide identification documents before your first withdrawal.

Fair Gaming:

• Random Number Generator (RNG): All our casino games (except live dealer games) use a certified Random Number Generator (RNG) to ensure that the outcomes are completely random and unbiased. This guarantees that every spin of the reels, every card dealt, and every roll of the dice is fair and unpredictable.
• Independent Auditing: Our RNG and games are regularly tested and certified by reputable independent auditing agencies, such as [Insert names of auditing companies, e.g., eCOGRA, iTech Labs, GLI]. [VERIFY: Provide links to certificates or audit reports if available]. This ensures that our games meet the highest standards of fairness and integrity.
• Game Payout Percentages (RTP): The theoretical Return to Player (RTP) percentage for each game is clearly displayed (either within the game itself or on a dedicated page on our website). RTP represents the expected payout over the long term.
• Live Dealer Games: Our live dealer games are streamed in real-time from professional studios, with real dealers and physical equipment. This provides an authentic and transparent casino experience.

Responsible Gaming:

We are committed to promoting responsible gaming and providing our players with the tools and resources they need to stay in control of their gambling.

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending.
• Wager Limits: Set limits on the amount you can wager within a specific timeframe.
• Loss Limits: Set limits on how much you can lose.
• Session Time Limits: Set a limit on how long you can play in a single session.
• Reality Checks: Receive regular reminders about how long you’ve been playing.
• Cooling-Off Periods: Take a short break from gambling by activating a cooling-off period (e.g., 24 hours, 1 week, 1 month).
• Self-Exclusion: If you feel you need a longer break or want to stop gambling altogether, you can self-exclude from your account for a specified period.
• Self-Assessment Test: Check if you are experiencing problem gambling.

You can access these responsible gaming tools in your account settings or by contacting our customer support team. We also provide links to organizations that offer support and advice for problem gambling, such as Curacao Gaming.

Fraud Prevention:

We have robust measures in place to detect and prevent fraudulent activity, including:

• Account verification (KYC) procedures.
• Monitoring of transactions for suspicious patterns.
• Collaboration with payment providers to prevent fraud.

Customer Support

If you have any question, please do not hesitate to contact us

FAQ